Auto Follow-Up in Unibox lets you set up automatic follow-up sequences for leads who haven't replied to you in Unibox. Instead of manually chasing every silent conversation, PlusVibe can do it for you — keeping you top of mind without any extra effort.
This feature is available on the Business plan.
How to enable Auto Follow-Up
Go to Unibox → AI Automation → Auto Follow-up to configure default rules.
What happens next
Once enabled, PlusVibe will automatically send follow-up messages to the lead if they don't reply within your set timeframe. You can configure:
• The delay before the first follow-up is sent
• The message content for each follow-up step
• How many follow-up attempts to make before stopping
Why it matters
Most deals don't close on the first touch. With Auto Follow-Up in Unibox, you catch every opportunity that would otherwise fall through the cracks — without adding to your manual workload. Your team stays focused on hot replies while PlusVibe handles the silence.
Pro tip: Combine Auto Follow-Up with AI Reply Agent to create a fully automated conversation pipeline that handles both active conversations and silent leads.