What This Feature Do?
When Auto Follow-Up is configured, Plusvibe monitors conversations in your Unibox.
If a lead does not respond after each outgoing Unibox email, the system automatically sends a follow-up email to remind them about the conversation.
This ensures that:
Important conversations don’t get missed
Leads are reminded to reply
Your outreach stays consistent without manual effort
How It Works
Go to Unibox "AI automation"
2. Click on Auto Follow up and turn it on
3. Configure your follow-up sequence
Set using labels like Interested etc.
Set days to trigger follow-up if no reply is received.
Add a sequence & Save
4. Once Auto Follow-Up is configured, it is enabled for all threads by default.
To turn it off, click the three dots and select “Turn off Auto Follow-Up.
5. After enabling it, there would be an icon as shown below
6. Once the Auto Follow-Up sequence is completed, the icon will show “Auto
Follow-Up Completed.”
Important Notes:
Leads currently enrolled in a subsequence will not receive auto follow-up emails.
Auto follow-up sequences restart from Step 1 for each outgoing Unibox email.
Any incoming reply from a lead will immediately stop their auto follow-up sequence.
Smarter Auto Follow-Up Decisions (New Update)
Auto Follow-Up can now understand when a follow-up is not immediately expected and will avoid triggering an unnecessary follow-up.
For example:
Lead: “Contact me again in Q4.”
AI: “Sounds good.”
The system understands that the conversation is paused until Q4, so the normal auto-follow-up sequence will not continue.
This results in fewer unnecessary follow-ups and more natural conversations.