Email Account Automations continuously monitor your connected email accounts and automatically trigger recovery actions when configured health metrics, such as 3-day recipient or sender bounce rate, 7-day warmup health score (overall, Google, or Microsoft), or reply rate (including out-of-office replies), cross your defined thresholds.

Instead of manually monitoring account health, you can create automation rules that pause or throttle campaign sending, adjust warmup settings, and automatically restore your preferred configuration once the recovery period ends.

This proactive approach helps protect sender reputation, reduce manual intervention, and maintain consistent email deliverability.

Deliverability issues can develop quickly and often go unnoticed until campaign performance has already declined.

Email Account Automations help you:

You can access Email Account Automations from the Email Accounts section of your workspace.

Each automation consists of four parts:

When an account matches your configured conditions, the automation is triggered immediately and remains active for the specified recovery period.

Every automation begins by selecting the accounts it should monitor.

You can choose from the following scopes:

Trigger conditions determine when an automation rule is activated. Each condition monitors a specific email account health metric and compares it against a threshold that you define.

You can add multiple trigger conditions to create more specific automation rules by clicking Add condition.

When multiple conditions are configured, you can choose how they are evaluated:

This allows you to build simple or advanced automation rules based on your account health requirements.

Once a rule is triggered, the account enters a recovery phase.

During recovery, you can automatically modify the account's sending behavior.

Available recovery actions include:

Once recovery is complete, you can decide how the account should behave.

Revert to Original Settings

Apply Customized Settings

Instead of restoring previous settings, apply a new configuration after recovery.

For example:

This is useful when you want a gradual return to normal sending.

An account may match multiple automation rules simultaneously.

To avoid conflicting actions, only one rule is applied at a time.

If multiple rules match:

This ensures recovery actions remain predictable and consistent.

NOTE:

An exemption period is a temporary period after an automation rule triggers during which the same rule is not evaluated again.

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Can I create multiple automation rules?

Yes. You can create multiple rules for different providers, account groups, or deliverability conditions.

Can one account trigger multiple rules?

An account can match multiple rules, but only the highest-priority rule is applied.

Will campaign sending stop during recovery?

Only if your recovery action sets the campaign daily limit to 0. You can also choose to throttle sending instead of pausing it completely.

Can warmup continue while campaigns are paused?

Yes. Warmup settings can remain active independently of campaign sending, helping preserve mailbox reputation during recovery.

What happens when recovery ends?

You can either restore the account's original settings or apply a new set of campaign and warmup settings automatically.

How long is the exemption period after the automation rule triggers?

When the rule triggers, the account is protected from being evaluated by the same metric until the full metric window has passed, plus a 1-day margin. For a 14-day reply-rate window, this means an exemption of at least 15 days.

What happens if the account has no campaign sends during the exemption period?
​Warmup activity does not count toward reply-rate statistics. If the account has zero campaign sends in the trailing 14-day window, its reply rate is treated as “no data” rather than 0%, so the rule is skipped.

What happens when the account starts sending campaigns again after the exemption period?

Once the account has fresh campaign sending activity in the 14-day window, it becomes eligible for evaluation again. Even one contacted lead is enough for the metric to become evaluable (or the minimum leads contacted you set on the condition, if any), with statistics refreshing once per day.

What happens to accounts in recovery if I delete the automation rule?

Accounts that are already in recovery stay in recovery and complete it according to their normal recovery schedule. Deleting the rule does not release them early or interrupt their recovery.

How can I force exit inboxes from Email Recovery in bulk?

If you need to force exit inboxes from Email Recovery, you can do this in bulk by updating the sending limit for the selected inboxes.

When you bulk update the sending limit, a pop-up will appear asking whether you'd like to force exit the inboxes from recovery. Confirm the option, and the selected inboxes will be removed from recovery.